Where's it on?
Smart home & fitness · Checked

Is ecobee down?

Operational

No. ecobee's official status page says all systems are operational.

Current incidents

monitoringUpdated

Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

The fix has been deployed to the vast majority of affected thermostats. A small number of Smart Thermostat Premium devices are still affected. If your device is running 4.10.7.44, it has not been upgraded due to additional third-party approval or testing required. We are working…

Problem reports

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From visitors to this page in the last 24 hours
24 hours ago12 hours agoNow
Official ecobee status page

Components

Thermostat Online ServicesOperational
Switch+ Online ServicesOperational
SmartCamera Online ServicesOperational
Smart Security Online ServicesOperational
Alexa Voice ServicesOperational
ecobee Public APIOperational
Mobile ServicesOperational
SubscriptionsOperational
SmartBuildingsOperational
ecobee.comOperational
Integration ServicesOperational

More smart home & fitness

ecobee's official status page is checked every 30 minutes. If it says operational but the app isn't working for you, the problem may be local: your connection, your device or your account. Problem reports come from visitors to this page, one per person every 15 minutes. They're a rough signal, not an official status.