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FDA · Medical devices ·

Philips Patient Information Center iX REF:866389 recall

Philips North America recalled Philips Patient Information Center iX REF:866389 on September 23, 2026 because of due to software malfunction, patient information system may freeze and become unresponsive. It was sold nationwide.

Why it was recalled

Due to software malfunction, patient information system may freeze and become unresponsive.

What's recalled

Philips Patient Information Center iX REF:866389

Quantity: 7359 Units

What to do

Check whether you have the product (match the lot numbers, dates or codes in the official notice). Stop using it, and return it or throw it away as the notice says.

Read the official FDA notice

Details

Company
Philips North America, Cambridge, MA
Date
Severity
Class II
the product could cause temporary or reversible health problems.
Where sold
Nationwide
Worldwide - US Nationwide distribution including in the states and territories of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY, PR and the co…
Status
Ongoing
Recall number
Z-3141-2026
Source
U.S. Food and Drug Administration

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